Release Date: November 04, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Elizabeth, could you tell us what your organic constant currency revenue growth was in the third quarter post the center closings? Also, have there been any centers acquired through M&A over the last 12 months? A: Overall, the full-service revenue growth was 9.4%. Organic constant currency growth was 8%, with FX contributing around 100 basis points and M&A about 50 basis points.
Q: Can you provide a breakdown of enrollment growth, particularly in the US and for different age groups? A: Enrollment was consistent both domestically and internationally in the low single-digits range. Infant and toddler enrollment has been stronger and is now more in line with preschool growth, which is why we didn't isolate them.
Q: What are your expectations for occupancy rates by the end of this year, and when do you expect them to recover to pre-COVID levels? A: We expect to continue around the low 60s range for the rest of this year. Our top cohort of centers is already at high occupancy, and we expect the mid-cohort group to get close to pre-COVID levels in 2025. The bottom cohort, however, is less clear and will take longer to recover.
Q: Can you discuss the key challenges around the momentum in the bottom cohort of centers? A: There is no single factor, but some are client centers, which are at the discretion of the client. In the lease consortium, there is an imbalance with more centers in the UK. Each center is being addressed individually with specific actions.
Q: Could you elaborate on the drivers of backup care growth? A: The growth is primarily driven by more utilization by eligible employees at existing clients, rather than new clients. Additional care types and options have allowed us to reach more employees at different stages of their care needs.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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