SK Telecom Introduces AI-Powered Customer Service System

MT Newswires Live

2024-11-19

SK Telecom (KRX:017670) concluded the beta testing of its AI customer service support system, powered by its proprietary Telco large language model (LLM) and large multimodal model (LMM), the telecommunications firm said in a Monday press release.

The support system is aimed to boost efficiency and improve customer service, the release said.

Shares of SK Telecom rose 1% in recent trade on Tuesday.

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