DXC Technology与ServiceNow共建卓越中心，加速GenAI应用

美通社

2024-11-25

（全球TMT2024年11月25日讯）DXC Technology与ServiceNow深化战略合作，共同加速为企业带来生成式人工智能（GenAI）的价值。双方共同打造了一个卓越中心（CoE），整合了DXC在行业和实施方面的专业知识以及ServiceNow的GenAI解决方案，旨在为客户提供一条简化人工智能采纳的路径。

DXC与ServiceNow共建的GenAI卓越中心致力于协助客户通过结合DXC AI Impact核心功能——涵盖咨询、工程和安全企业服务——以及ServiceNow GenAI解决方案Now Assist，来加快他们在人工智能领域的进展。在GenAI卓越中心，DXC人工智能顾问将引导合作客户通过人工智能实现技术现代化，从而提升技术性能并实现切实的业务成果。例如，DXC在其服务交付平台上部署了Now Assist，为500多家客户革新了事件管理流程，并通过人工智能提升成果。此次合作进一步巩固了DXC作为ServiceNow领先合作伙伴的地位，双方已有15年的合作关系。

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