Participants

Paul Beaver; VP of Investor Relations; Karooooo Ltd

Carmen Calisto; Chief Strategy and Marketing Officer; Karooooo Ltd

Hoe Shin Goy; Chief Financial Officer; Karooooo Ltd

Isaias Calisto; Executive Chairman of the Board, Chief Executive Officer; Karooooo Ltd

Presentation

Paul Beaver

Hello and welcome to Karooooo's Financial year 2025 Q3 earnings call. On behalf of Karooooo, we would like to thank you for joining us today. I'm Paul Bieber, Karooooo's VP of Investor Relations and Strategic Finance. We are joined today by Zak Calisto, Founder and CEO, Hoe Shin Goy, Chief Financial Officer and Carmen Calisto, Chief Strategy and Marketing Officer.
Before handing the call over to Carmen, I would like to remind everyone that some of the statements that we make today regarding our business operations and financial performance may be considered forward-looking. Such statements are based on current expectations and assumptions. They are subject to a number of risks and uncertainties. Actual results could differ materially, please refer to the safe harbor statement in our form 20F including the risk factors and the 6K that we filed yesterday.
We undertake no obligation to update any forward-looking statements. During this call, we will present both IFRS and non-IFRS financial measures. The reconciliation of non-IFRS to IFRS measures is included in the 6K that we filed with the SEC yesterday.
With that, I'd like to hand the call over to Carmen.

Carmen Calisto

During the call today, we will review both Karooooo's operating units. Cartrack and Karooooo logistics for those new to Karooooo. Cartrack is our operations management SAS platform. Cartrack operates at scale and has a very attractive financial profile. Cartrack's operating momentum has primarily driven Karooooo's growth and strong financial performance. For FY25 year-to-date, Cartrack subscription revenue was approximately ZAR3 billion an increase of 15% year-on-year or 20% year-on-year on a US dollar basis. Cartracks year-to-date operating profit margin was 30%.
Karooooo logistics is our rapidly growing delivery as a service business that empowers our large enterprise customers to scale their e-commerce and logistics operations. Karooooo logistics is a structurally lower margin business and car track showing good growth momentum.
Karooooo logistics is strategically important to us as it empowers our customers to scale their e-commerce and logistics operations through a capital light model. Whilst driving high culture customer attention for FY25 year-to-date Karooooologistics delivery as a service revenue was ZAR310 million. An increase of 38% year-on-year or 45% year-on-year on a US dollar basis. Given Karooooo logistics' robust revenue growth, we are very excited about the long term growth opportunity for the business. Karooooo logistics is profitable at its current scale. In Q3 Karooooo delivered another strong quarter with total revenue of ZAR1,159 million. An increase of 15% year-on-year subscription revenue of ZAR1,032 million an increase of 14% year-on-year and adjusted earnings per share of ZAR7.67 an increase of 21% year-on-year Q3 continued our long track record of delivering profitable growth at scale. In Q3, we were a rule of 60 company when adding our Q3 subscription revenue growth of 14% and our Q3 Cartrack adjusted EBITA margin of 47%.
We ended Q3 with more than $2.2 million subscribers, an increase of 17% year-on-year and more than 125,000 businesses across all industries, trusting us to power and improve their daily operations. We continue to grow our data asset and our platform now generates more than $180 billion valuable data points monthly which we leverage to drive actionable insights for our customers.
Before diving into our Q3 business and operational highlights. We want to take a moment to underscore our distinctive financial profile, something that is exceptionally rare in the public markets, particularly among small cap companies. We believe we are amongst the select few SAS companies operating at a rule of 50 plus based on 2025 GAAP Street estimates notably within ASA universe of approximately 200 companies. We believe we are one of only two small cap companies operating at this level.
Being part of this elite group reflects our unwavering commitment to disciplined and profitable growth. We are proud to stand out as a leader in financial performance amongst our SASS peers in Q3, Carres total subscribers increased 17% year-on-year highlighted by stable growth in South Africa and a 200 basis point quarter on quarter acceleration in Europe. In september, we successfully completed the move to our newly built central office in South Africa. This move bolsters our operational capacity and positions us to support higher levels of organic growth. We are already seeing positive early results from the strategic investment.
Additionally, we continue to ramp up our investment in sales and marketing across Southeast Asia and are seeing early signs of success. We remain confident that Southeast Asia represents the most compelling growth opportunity for the group over the medium to long term, we will have more to say about the Southeast Asia opportunity. Later in this presentation with our ongoing investments in sales, marketing and infrastructure to support future growth, we believe we have ample runway to accelerate customer acquisition whilst maintaining robust earnings. Finally, Cartrack delivered healthy subscriber editions in Q3 while maintaining strong unit economics with an LTV to CAC ratio greater than nine, our commercial customer retention rate remains at 95% and we continue to grow the business at scale with discipline.
Our Q3 financial highlights include Carres year-to-date subscription revenue increased 20% year-on-year on a US dollar basis. Cartrack subscription revenue increased 19% year-on-year on a US dollar car track surpassed ZAR1 billion in quarterly subscription revenue. We remained a rule of 60 company and Karooooo's adjusted earnings per share increased 21% year-on-year to ZAR7.67.
Our balance sheet remained strong and unleveraged and we ended the quarter with net cash and cash equivalents of ZAR856 million. Additionally, given our strong Q3 financial performance and operating momentum, we are reaffirming our previous FY25 financial outlook.
We believe we are well positioned to deliver durable and profitable growth driven by our strong unit economics, disciplined capital management and consistent track record of execution. We offer an easy to use and differentiated enterprise SAS platform that leverages our vast and proprietary data asset to provide our customers with actionable insights and analytics to simplify their decision making.
Our financial performance speaks for itself underscored by a rule of 60 financial profile and a healthy unlevered balance sheet. Additionally, as a founder led organization, we bring long term vision, strategic focus and an entrepreneurial approach to an expansive total addressable market with significant growth opportunities. Still ahead our innovative platform goes far beyond connected vehicles and equipment. We simplify the decision making of physical operations.
Our platform transforms decision making by seamlessly unifying and contextualizing data from a wide range of sources including OEM devices and proprietary devices as well as open APIS. By consolidating business operations into a centralized hub. We enable our customers to overcome complex operational challenges related to safety compliance, productivity service delivery, cost control, fuel management maintenance, routing resource allocation and workforce retention.
Powered by our extensive data asset advanced AI and robust analytics. Our platform delivers actionable insights that drive meaningful improvements to our customers physical operations. We are deeply committed to continuous innovation, ensuring our platform remains intuitive, fast and adaptable to the ever evolving business needs of our customers. Simplicity is at the core of our solution from implementation to daily use, helping customers make smarter decisions faster. Whilst driving ROI our end to end operations cloud delivers a robust all encompassing suite of advanced features that go well beyond traditional telematics providing unmatched value by enhancing safety, optimizing operations and driving cost savings for our customers.
Key highlights of our platform include AI powered cameras, these cameras proactively improve driver behavior and reduce operational risks leading to safer and more efficient fleet management field management tools. Our tools simplify daily operations with automated scheduling, dispatch management and work order coordination, delivery management excellence. Smart route optimization enables faster, more efficient deliveries helping customers exceed expectations with their logistics operations. Real time. Mobile asset tracking, our asset tags that leverage a proprietary network powered by our vast car subscriber base, ensure real time visibility and control of mobile assets, enhancing operational oversight in areas with limited mobile network coverage such as mines, scalable e-commerce, logistics career logistics empowers our customers to scale their e-commerce operations effortlessly through a capital light model fraud mitigation features.
Our advanced rules based cargo floating functionality and automated fuel claim validation help reduce fraud, vehicle sharing and scheduling features like vehicles sharing, scheduling and keyless access, enhance fleet utilization and overall convenience, driver risk analytics. Our platform provides powerful tools to assess and mitigate driver risk ensuring safer fleet operations.
By offering an integrated and feature-rich solution. We continue to support our customers in achieving operational excellence, scalability and sustainable growth. A prime example of the impact and power of our end to end operations cloud is its deep integration into the daily operations of an emergency service provider. This seamless integration significantly enhances response times, patient care and overall operational efficiency through API integrations with the dispatch control room. Our platform enables automated dispatch of the closest available ambulance, reducing dispatch time and ensuring faster on scene arrival live tracking provides peace of mind to patients and their families.
Advanced route optimization and real time dashboards support efficiency and utilization by enforcing designated home zones and improving fleet distribution safety is a priority. Our AI powered cameras help reduce risk while integrated daily medical inventory checklists ensure ambulances are fully prepared for any emergency. A single click route optimization feature adapts to real time traffic conditions and digital vehicle inspections combined with preventative maintenance, improve fleet reliability and uptime. Our control room integration helps maintain brand reputation by ensuring that emergency lights are used only when appropriate. Additionally, remote video access supports training incident management and risk mitigation. By embedding deeply into our customers daily operations. We enhance emergency care delivery, strengthen patient trust and minimize operational risks.
We remain deeply committed to investing in product innovation particularly in AI driven solutions that deliver ROI for our customers. Our platform leverages AI to provide actionable insights in critical areas such as fatigue, driving, unscheduled stops, fuel fraud detection and driver risk profiling key factors that directly impact our customers' operational performance by addressing these challenges. We believe our AI solutions enable customers to mitigate risks, enhance service delivery, reduce costs and most importantly help save lives.
For example, one of our customers in South Africa, our AI powered cameras combined with our fully digitalized coaching platform and actionable analytics to achieve a 32% reduction in fatigue related driving incidents. A 13% drop in mobile phone usage and improved seat belt compliance, key contributors to preventing road fatalities. In Q3, we saw strong momentum in our AI camera business and we are encouraged by the growing customer interest in our vision solutions.
Our customers choose us because we deliver tangible Roy by reducing costs, boosting productivity and enhancing safety all through a user friendly platform backed by a best in class service team. The value proposition of our platform is significant with a proven ability to create meaningful business impact.
For instance, one of our customers in Thailand achieved a fuel theft reduction of over 90% within just three months of adopting our platform by automating fuel claim validation and pinpointing theft locations through advanced analytics and other features of our platform. Our solution provided unparalleled visibility and control enabling our customer to eliminate almost all fuel theft across their fleet.
As a result, this customer reported a remarkable 70% return on investment across their entire fleet driven solely by the significant reduction in fuel theft. Our platform drives a significantly higher all in Roy for this customer. When accounting for productivity, safety and compliance benefits, as businesses look to increase their e-commerce offerings and optimize their logistics capabilities. Many companies are also looking to move away from online marketplaces to better serve their customers and reduce the risk of losing control of the customer within a marketplace context.
This is a key driver of demand for Karooooo logistics which connects businesses to an elastic supply of third party drivers and continues to gain adoption by our large enterprise customers seeking to scale their e-commerce capabilities on their own terms. During Q3 Karooooo logistics delivered revenue of ZAR109 million an increase of 20% year-on-year and an 8% operating profit margin growth in Q3 was negatively impacted by our customers' strategic decision to focus on instore Black Friday promotions. We see a large opportunity for career logistics going forward.
Our unwavering commitment to product innovation and a disciplined approach to profitable growth positions us to capitalize on the large and growing market opportunity. We believe we have ample runway for growth as businesses across industries seek to leverage technology to optimize their physical operations as we continue to execute and scale. We believe we are only getting started. We believe there is ample opportunity for growth over time. We plan to expand our customer base, increase subscription sales to existing customers, expand the scope of our operations in newer geographies and expand our operations platform and services. We plan to invest in all geographies to expand our sales and support infrastructure to drive growth and maintain our customer Centricity and we continue to see Southeast Asia as the most compelling growth opportunity for the group over the medium to long term.
In Q3, we continued to expand our sales and marketing investments in Southeast Asia, positioning ourselves to capture the significant and growing opportunity in this dynamic region. Why are we so optimistic about Southeast Asia's potential collectively, Indonesia, the Philippines, Thailand, Malaysia, Vietnam, Singapore and Hongkong represent over $600 million people and a thriving $4 trillion economy. Rapid urbanization and the rise of a growing middle class are fueling increased demand for commercial vehicles to transport both goods and passengers efficiently.
Moreover, the adoption of data driven supply chain management is accelerating globally. And Southeast Asia's logistics sector accounts for a larger share of GDP compared to markets like the US and Europe underscoring its strategic importance. Given these favorable trends, we see significant long term potential in Southeast Asia driven by relatively low fleet management penetration and ongoing tailwinds such as robust economic growth, intensifying competition in logistics and the increasing focus on fuel efficiency and driver safety. While competitive dynamics vary by country, the landscape is broadly fragmented with most players offering basic track and trace solutions. Very few competitors provide a comprehensive feature-rich SASS platform given our best in class, full stack operations management, SASS platform, strong brand for high service delivery and the favorable macro trends. We believe we are in a strong market position and set up for sustained growth in the region for years to come.
Our healthy subscription gross margin, efficient customer acquisition and attractive commercial retention rate continue to drive our leading unit economics. In Q3, we maintained an LTV to CAC ratio of more than nine. We are excited about our massive TAM and remain committed to profitable growth as we pursue the expansive growth opportunity ahead of us, we maintain a sharp focus on capital allocation, a cornerstone of our business strategy. Over the past 20 years, we've cultivated a culture that prioritizes profitable growth grounded in disciplined capital management. We are committed to continuing this disciplined approach which we firmly believe will drive long term shareholder value. With that in mind. We'd like to share our capital allocation framework. Our top priority is investing in organic growth and product innovation. Given our strong unit economics, sustained profitability and large market opportunity.
Over time, we've developed robust operational capabilities to assess unit economics by both country and customer acquisition channel. Enabling us to focus on maximizing return on incremental capital invested by geography at current growth rates. Our business generates significant excess cash with our strong balance sheet and net cash position, we aim to return surplus capital to shareholders when we cannot efficiently invest it for growth primarily through an annual dividend as to avoid doubt management prioritizes growth over dividends.
In addition, we have shareholder authorization to repurchase up to 10% of our outstanding shares. While share repurchases remain an option. Our near to medium term focus is on enhancing market liquidity. Finally, we take a prudent and strategic approach to M&A we view M&A as a tool to accelerate time to market in key geographies, expand our product portfolio or strengthen our competitive position. However, given our compelling organic growth profile, customer centric culture and attractive unit economics, we set a high bar for any potential acquisitions. M&A opportunities must offer clear strategic value or optionality to meet our criteria.
Ultimately, we see it as our responsibility to allocate capital thoughtfully. Always with the goal of maximizing long term shareholder returns. I will now hand over to Hoe Shin who will discuss our Q3 financial performance.

Hoe Shin Goy

Thank you, Carmen. I will now discuss Karooooo's financial performance for quarter three FY25. Please note that all comparisons are against quarter three FY24. Unless otherwise stated, our proven and profitables business model continued to deliver strong results in quarter three.
Karooooo's total subscription revenue increased 14% to $1,032 million rent on a US dollar basis. Karooooo subscription revenue increased 19% year-on-year operating profit increased 18% to $325 million and adjusted earnings per share increased 21% to 7 RAND and $0.67.
The two segments of Karooooo, Cartrack and Karooooo logistic complement each other by supporting our large enterprise customer as they scale their e-commerce operations overall. Karooooo demonstrated strong quarter on quarter financial performance with a quarterly operating profit. Now at a record of $325 million, we will now focus on car tracks the underlying assets of Karooooo success. In this quarter, Cartrack experienced healthy customer acquisition. Quarter three subscriber increased 17% to $2.2 million subscription revenue increased 14% to $1,029 million rent. And operating profit was a record of $360 million.
Cartrack continues to prove its ability to scale in varying macroeconomic conditions and was a rule of 60 company in quarter three when adding our third quarter subscription revenue growth of 14% year-on-year and our third quarter adjusted EBITA margin of 47%.
Cartrack experience solid customer acquisition with net subscriber addition of 86,617 in this quarter, an increase of 15% year-on-year. We operate in a massive addressable market and we believe that we have ample runway to accelerate our customer acquisition strategy while maintaining robust earnings. We will also prioritize our capital allocation in sales and marketing. Looking ahead, we are on track to surpass $2.3 million subscribers by year end and we are expecting a record quarter for net subscriber additions.
Cars continue to grow its subscriber base across geographies. South African subscriber increased 16% year-on-year in quarter three and comprise 75% of our total subscriber. We believe that the economic environment in South Africa is improving and we are confident that our move to our newly built central office position us to support strong organic growth as it will allow us to expand our customer base and increase subscription sales to existing customers in Asia and the Middle East subscriber increased 20% year-on-year in quarter three. With strong momentum in Southeast Asia.
This region comprised 12% of our total subscribers. Southeast Asia remained the second largest contributor to the group's revenue. Presenting the most compelling growth opportunity over the medium to long term Europe subscriber increased 19% year-on-year in quarter three and comprise 9% of our total subscribers. European subscriber growth accelerated by 200 basis point quarter over quarter, driven by our investment in distribution. Over the last few quarters, we remain focused on increasing our presence in this region, especially through OEM partnerships. In addition, we are experiencing encouraging demand with our propriety compliance technology. As customers seek to simplify compliance with changing legislations, Africa. Others maintain its growth with 16% increase in subscribers and comprise 4% of our total subscribers.
Karooooo's adjusted earnings per share increased 21% to 7 RAND and $0.67 in this quarter. This is driven by higher subscription revenue and expanding gross margins. Cartrack earning per share increased 8% to 7 RAND and $0.51. And Karooooo logistic earning per share increased 23% to rand $0.16. As Karooooo continue to scale and grow, we are confident with our financial year '25 adjusted earnings per share outlook in this quarter. We continue to demonstrate high cash conversions as our earnings increase free cash flow was $188 million rent.
We have now settled into our newly built South African central office and looking forward to strong economic growth in this region. Our total development cost for the new building excluding the land was RAND322 million and we do not expect significant capital allocation to the building going forward.
Our balance sheet reflects our track record of growth at scale profitability and cash generation. Our net cash on hand, plus cash in bank fixed deposit was $856 million rent. We expect our disciplined approach to capital allocation coupled with our earnings and free cash flow growth to continue and bolster our strong balance sheet that this collection days remain extremely healthy and within our historical norms. At 27 days last August, we paid a cash dividend of $33.4 million or $1.08 per share to our shareholders. The dividend per share increased 27%.
We have strong unit economics, robust operating margins and leveraged balance sheet and strong cash conversion. We remain confident that our track record of success, especially our ability to generate healthy cash flow is sustainable.
Given our strong quarter three results, we are reaffirming our financial outlook for FY25. In closing, we are excited about the operating momentum in the business and our year-to-date financial performance. Looking forward, we believe our attractive sales business model, robust cash generation and strong balance sheet position us to capitalize on the expensive growth opportunity in front of us.
I would like to thank everybody for joining us today and we will now open the floor to Q&A with our group CEO and founder, Mr Zak Calisto.

Question and Answer Session

Isaias Calisto

Hi everyone. Good evening, good morning, good afternoon. I want to thank everybody for taking the time and joining us. I'll go through the questions. There's a question from Jackson from William Blair, looking at attracting the necessary talent, what have been the best sources of human capital and what has been the company's selling point to prospective employees. I think the best sources of human capital we do, we don't outsource our recruitment, we do it all internally.
And you know, there's various channels, whether it's referrals or whether it's actually just on digital platforms. So we have different ways of attracting people and we also post and you know, we have incoming queries or applicants for the jobs.
What has been our unique selling points? I think that really depends whether you are hiring at technical person, a developer or a sales person. Those we would have selling points that talk to the respective jobs in the business, but fundamentally hiring senior people to the business, it's very easy for us. We are a very attractive business.
So if we want a senior person, we find those hires are extremely easy where it becomes more challenging is actually on the distribution front, which is actually sales people. There's very, really good quality sales people and attracting the right people and training them is not always the easiest. So that's really probably where it's the most difficult is building out that ability to sell while being vertically integrated and not looking for agents and third parties to sell for us.
The next question is from Rudi Van Niekerk. How should we think of the impact of the new generation vehicles that have integrated or have integrated full self driving technologies. I think we're in the very early stages of self driving technologies. I think there's one or two smaller cities in America that are doing it. There's a few running around singapore, but I think we're still quite a long way away from self driving, becoming a way of life.
And obviously things do change between now and where that becomes an absolute reality. I think we could probably see UFOs before we see full self driving vehicles in some parts of the world. I'm not sure. But I think fundamentally the way we operate our business and see our business is that when we agile and we adapt, there's no need to adapt right now. It's too early in the curve to start planning for that. But I think in itself because we're helping businesses run their, how do we help our businesses run their operations?
Quite frankly, I think whether the vehicle is self driven or not, the whole Ecosystem of the supply, the distribution. There's a lot more that we do and like I said, we're probably a couple of years away from this and by the time that has happened, we will look like a very different business to what we are currently are today. National fact, I think we today are quite a different business to what we were four years ago and certainly a big difference in the business that we were 10 years ago.
The next question is from Jackson, from William Blair with multiple regions performing strongly. What has been the contribution to AR from each? Is this a good way to think about the breakdown going forward? Yes, I think that's a good way to look at it, but it's very much in keeping with the growth, growth in subscription revenue in the region. And obviously at the moment, our ARR and our subscription revenue was impacted by the stronger RAND. Which obviously the non South African entities, whether it's Europe or Southeast Asia.
They were dealing with the stronger RAND. I see since November, since year end, that's corrected quite a bit with the South African rand has weakened, but I think the other currencies probably have weakened against the dollar as well. So I haven't quite looked at the impact for Q3 and the potential impact for Q3.
The next question comes from Alex from Raymond James. Can you talk about your planned global sales and marketing hiring efforts? What is the magnitude you are looking to grow the sales organization over the next 12 months in some of your core regions? In Asia, our target is to grow that by about 70% of our current our current headcount and we believe that we will comfortably be able to do that 70% increase. We also increasing in South Africa. We just settling down in the new building, but we're probably going to increase head count in South Africa by about 30% on the sales and marketing side.
And in Europe, we're also looking at increasing it by about 50% this year. We've been increasing Europe consistently over the last six or eight quarters and we can see already the results where we're starting to get 19% growth.
Next question, Patrick o'reilly, Fleet watch, there's a lot of noise around the Africa free trade agreement. Do you see the noise translating into positive opportunities for Cartrack in Africa?
Patrick with the trade agreement or no trade agreement? The opportunities are very vast and huge for us. Clearly the more free trade there is the more logistics there is that obviously acts in our favor.
I think those are the questions for today. I want to thank everybody. Should there be any other questions? You're welcome to email me. Thank you. Bye bye.