Release Date: January 31, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you explain the new volume-based outgrowth metric and why 2024 was below the target range? A: Donald Macpherson, CEO, explained that the biggest dislocation was on the price component, which led to the decision to focus on volume metrics. The company was below the 400 basis points target in 2024 due to dislocation in the volume metric and adjustments in seller coverage. The 400-500 basis points target remains, with a nod to slower seller expansion impacting 2025.
Q: What assumptions are included in the 2025 outlook regarding government spending? A: Macpherson noted that the majority of Grainger's government business is with state and local governments, with federal business primarily in the military sector. They do not anticipate significant impacts from potential government spending changes and feel confident about their government business.
Q: How does Grainger view the potential impact of AI on its business? A: Macpherson sees AI as a powerful tool to enhance business processes, emphasizing the importance of data quality. Grainger has been using machine learning for years and is exploring AI to improve customer service and operational efficiency, such as using generative AI in customer chat and machine learning for inventory management.
Q: What are the expectations for market volume and tariffs in 2025? A: Deidra Merriwether, CFO, stated that they expect US MRO market volume to be flat to down 1.5%, similar to 2024, without assuming a macroeconomic recovery. Tariff impacts are not included in the guidance due to uncertainty, and adjustments will be made as more information becomes available.
Q: How does Grainger plan to handle potential tariffs and its global sourcing strategy? A: Macpherson mentioned that Grainger's global sourcing is about 60-70% in China, with diversification efforts in Mexico, Vietnam, and India. The company plans to pass on tariff costs while maintaining margins, depending on the competitive environment and nature of the tariffs.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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