Release Date: February 19, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Given the low growth exit rate in the Ex-L&S business as you exit 2024, how are you looking at the growth trajectory in Ex-L&S for 2025? Is the confidence in growth based on backlog or assumptions about client volumes returning? A: Michael Thomson, President and COO, explained that the growth trajectory for Ex-L&S in 2025 is based on three components: strong new business signings in CA&I and DWS, an expected uptick in PC refresh cycles, and higher margin field services work. The company has visibility into backlog and later-stage deals, which supports their confidence in growth.
Q: Can you clarify the margin levers for improving free pension, free cash flow, and how much of the gross margin improvement is from cost takeout versus pricing and mix shift? A: Michael Thomson noted that gross margin improvement is driven by both top-line benefits from higher-margin solutions and operational efficiencies. Approximately half a point of improvement is expected from top-line growth and a point from workforce efficiency. Debra McCann, CFO, added that SG&A reductions will also contribute to operating profit improvement.
Q: Can you provide more details on the L&S revenue growth and what is driving the uptick in guidance? A: Michael Thomson highlighted that the L&S revenue growth is driven by broad-based client demand, longer contract durations, and increased consumption. The Clear Path Forward 2050 strategy and modernization efforts around the L&S platform are also contributing to the positive outlook.
Q: What is the rationale behind the timing of the application services restructuring and the creation of a software factory? A: Michael Thomson explained that the restructuring was always part of the strategic plan but was delayed to allow for maturity in leadership, structure, and solution development. The timing aligns with the company's readiness to leverage industry verticals and capitalize on growth opportunities.
Q: How does the expected stronger L&S performance in 2026 impact cash flow expectations? A: Debra McCann stated that the expected increase in L&S revenue to $400 million in 2026, at a higher margin of approximately 70%, will contribute significantly to cash flow. This, along with Ex-L&S gross margin improvements and SG&A reductions, will support cash flow growth.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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