Release Date: February 21, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the renovations planned beyond the current ones and whether the renovation headwinds in 2025 are likely to be the peak? A: Patrick Chaffin, Executive Vice President & Chief Operating Officer, explained that work at Gaylord Opryland around the Presidential ballroom is nearly complete, with associated spaces finishing by June. The space expansion at Gaylord Opryland will continue into 2027. The renovation of rooms at Gaylord Texan will begin in the second quarter of this year and finish by the second quarter of next year. The disruption in 2025 is expected to be comparable to 2024, with more volume but similar disruption levels.
Q: How much did labor and wage costs increase in 2024, and what are the expectations for 2025? A: Patrick Chaffin noted a 3.3% increase in wages year-over-year, with similar expectations for 2025. The full-year impact of the collective bargaining agreement with Gaylord National is included. Overall, a 3% to 4% increase in wage and labor costs is anticipated.
Q: Are there any changes in the profile of who is booking, such as associations or trade shows? A: Patrick Chaffin stated that the company is focusing on attracting higher-rated corporate business, particularly at Gaylord Opryland. While association business remains important, there is a shift towards more corporate bookings, driven by investments that make the properties more appealing to corporate groups.
Q: Regarding the ICE results at Texan and Opryland, is the demand typically local, and do you think there was a trend change in those markets? A: Mark Fioravanti explained that ICE demand is more local and short-driving. While admissions were flat, there was a decrease in overnight stays, possibly due to lower-rated customers opting for day visits instead. The company is analyzing customer behavior to understand these trends better.
Q: Are there more announcements like the Opryland meeting space expansion in the background, or is the CapEx plan through 2027 set? A: Colin Reed mentioned that future expansions depend on demand characteristics and meeting planner activity. If forward demand continues to grow, additional room and meeting space expansions may be considered. The company is focused on deploying capital at high rates of return.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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