Release Date: February 20, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Could you speak to the current health of your US business, the drivers of the sequential improvement in Canada, and your confidence in the pivot to same-store sales growth in 2025? A: Mark Walsh, CEO: The US business remains solid with growth in transactions and loyalty membership. In Canada, we saw improvement after rebalancing production levels, but it's not yet where we want it to be. The Canadian economy has shown some stabilization, but tariffs create uncertainty. Our approach is to maintain production levels, stay sharp on price value, and connect with consumers through offers.
Q: Could you elaborate on the new store pipeline for 2025 and the timeline for the inflection to new store profitability? A: Michael Maher, CFO: New stores typically open with $3 million in sales in their first year and become profitable by year two, reaching a 20% EBITDA margin by year five. The new store growth is a short-term headwind to profit margins, quantified at about $10 million in 2025. We expect profitability to ramp up as these stores mature.
Q: Can you unpack the factors driving the deleverage on EBITDA margin in 2025 and how we should think about gross margins through the year? A: Michael Maher, CFO: The $10 million headwind from new store investments and a $6.5 million impact from a weaker Canadian dollar are key factors. Our core EBITDA is essentially flat on a 1.5% comp. We expect EBITDA growth to follow in 2026 as new stores mature.
Q: Can you speak more about the changes in customer cohorts and the impact of macroeconomic pressures on your loyalty program? A: Mark Walsh, CEO: We see an increase in higher-income households as part of our customer base, with some trade-down from higher-income cohorts. However, pressure on lower-income consumers in Canada offsets these gains. The weakness in non-loyalty customer trends in Canada is a focus area for us.
Q: Do you expect the Canadian business to comp positive in the first quarter, and when would you expect it to turn positive? A: Michael Maher, CFO: Our guidance suggests a downside scenario similar to 2024, with a low to mid-single-digit decline, and an upside case of modest growth. We saw momentum in January, but February's severe weather has muddied the outlook. Overall, we expect low single-digit total sales growth for Q1.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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