• Revenue: $11.9 million for Q4 2024, down from $12.4 million in Q4 2023.
• Operating Expenses: $12.9 million for Q4 2024, compared to $12.6 million in Q4 2023.
• Cost of Revenues: $4.4 million for Q4 2024, with improved percentage year-over-year.
• Sales and Marketing Costs: $3.4 million for Q4 2024, increased from Q4 2023.
• Product Development Costs: $2.8 million for Q4 2024.
• Adjusted EBITDA: Loss of $386,000 for Q4 2024, down from a gain of $112,000 in Q4 2023.
• GAAP Net Loss: $1.9 million for Q4 2024, or negative $0.04 per diluted share, compared to a loss of $1.1 million or negative $0.02 per diluted share in Q4 2023.
• Adjusted Non-GAAP Loss: Negative $0.03 per share for Q4 2024, compared to $0.00 per share in Q4 2023.
• Cash on Hand: Approximately $12.8 million at the end of Q4 2024.

• Warning! GuruFocus has detected 5 Warning Signs with MCHX.

Release Date: March 06, 2025

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

• Marchex Inc (NASDAQ:MCHX) successfully completed the OneStack initiative, unifying their data stacks into a single cloud-based architecture, optimizing performance and scalability.
• The company is positioned to accelerate innovation and launch growth initiatives throughout 2025, with a focus on building a $100 million revenue business.
• Marchex Inc (NASDAQ:MCHX) plans to introduce new AI-powered products and expand sales channels, including a partnership with Microsoft, enhancing their market position.
• The company is implementing a unified user interface and single sign-on, improving customer experience and enabling efficient cross-sell and upsell capabilities.
• Marchex Inc (NASDAQ:MCHX) anticipates positive adjusted EBITDA for the full year 2025, driven by revenue growth and operational discipline.

Negative Points

• Revenue for the fourth quarter of 2024 was $11.9 million, a decrease from $12.4 million in the same quarter last year.
• Adjusted EBITDA for the fourth quarter of 2024 was a loss of $386,000, down from a positive $112,000 in the fourth quarter of 2023.
• GAAP net loss for the fourth quarter of 2024 was $1.9 million, compared to a loss of $1.1 million in the fourth quarter of 2023.
• The company experienced typical seasonal decreases in call volumes, with some headwinds in customer segments like small business resellers.
• Operating expenses increased in the fourth quarter of 2024, with total operating costs rising to $12.9 million from $12.6 million in the fourth quarter of 2023.

Q & A Highlights

Q: Can you discuss what gives you confidence in the sequential revenue improvement throughout the year and how this differs from past expectations? A: Edwin Miller, CEO, and Russell Horowitz, Executive Chairman, highlighted the technological advancements, such as the integration of Generative AI and the OneStack platform, which streamline operations and enhance product offerings. These innovations, along with a unified user interface and expanded sales channels, position Marchex for accelerated growth in 2025, differentiating it from previous years.

Q: How might tariffs impact Marchex's market presence, particularly with auto OEMs? A: Russell Horowitz stated that while there are uncertainties regarding tariffs, there have been no specific disruptions reported by customers. Marchex remains focused on aligning with the strategic roadmaps of its clients, and any potential impact from tariffs will be addressed as it arises.

Q: What are the strategic benefits of the OneStack platform and unified UI for Marchex? A: Edwin Miller explained that the OneStack platform consolidates multiple interfaces into a single, seamless experience, enhancing customer access to AI signals. This integration supports a more efficient go-to-market strategy and enables better cross-functional sales opportunities, contributing to the company's growth objectives.

Q: How is Marchex planning to leverage its first-party data for growth? A: Russell Horowitz mentioned that Marchex is utilizing its first-party data to develop new AI signals and vertical-specific solutions. This approach allows the company to target customers more effectively and expand its market reach, particularly in service-related business units.

Q: What are the anticipated financial outcomes for Marchex in 2025? A: Brian Nagle, SVP Corporate Controller, indicated that Marchex expects revenue growth and improved gross margins in 2025. The company aims for positive adjusted EBITDA, driven by increased revenue and operational efficiencies, with potential reinvestment into growth initiatives.

For the complete transcript of the earnings call, please refer to the full earnings call transcript.