Release Date: February 17, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Cost of doing business has increased significantly as a percentage of sales. Do you see this as a structural change, and what are the levers to improve it? A: Darin Hoekman, CFO, explained that wage inflation and new store rollouts have driven the increase in costs. The strategy to improve includes store refurbishments and further store rollouts, focusing on lowering variable costs across freight lines and other business elements.
Q: Can you clarify the timing expectations for the $2 million to $3 million gross margin improvement from retail media? A: Mark Teperson, CEO, stated that the retail media initiative is expected to be earnings neutral in FY25 and contribute $2 million to $3 million in FY26.
Q: What is the pathway to breakeven for New Zealand operations, and what metrics are required? A: Darin Hoekman, CFO, targets FY27 for breakeven. Two stores are currently at breakeven with $4 million in sales, needing to reach $5 million. Additional store rollouts and margin improvements are also part of the plan.
Q: What are the major CapEx programs for FY26, and how much will be spent on them? A: Darin Hoekman, CFO, mentioned that outside of new store rollouts, the ERP and point-of-sale replacement project will begin, with significant investment expected in FY27. Sustenance CapEx will run between $2 million to $4 million annually.
Q: How is competition affecting your business, and is the positive comp growth due to a better consumer environment or better retailing? A: Mark Teperson, CEO, noted that the competitive landscape is stable, and the positive growth is driven by new customer acquisition and product innovation, rather than changes in the macro environment.
Q: Can you provide more details on cash conversion plans for the second half and full year? A: Darin Hoekman, CFO, stated that while specific cash conversion targets are not disclosed, inventory productivity improvements are expected, with a focus on reducing high fixturing in stores.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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