In-App Retrieval

  1. In the login page, click Forgot Password

2.Select login mode: mobile phone number / mailbox

  1. Select SMS verification or / email authentication, enter the verification code.

4.Reset Password

  1. Find Success

Official Website Retrieval

  1. In the login page, click Forgot Password

2.Select login mode: mobile phone number / mailbox

  1. Select SMS verification or / email authentication, enter the verification code.

4.Reset Password

  1. Find Success

Contact customer service to retrieve

  1. Call the customer service hotline: +852 2127 0666

  2. Provision of reliable information

  3. Customer service to help you reset your password

Was this helpful?