Q1: What is Tiger Vault?

A1:Tiger Vault is an exclusive solution for Tiger Brokers' clients to manage their idle cash, to invest in "money market funds" with stable returns, low risk, and high liquidity. Clients can activate the "Auto-Sweep" feature to automatically use their positions in Tiger Vault as the available buying power to invest in stocks, options and participate in IPOs.

Q2: Which types of clients are Tiger Vault suitable for?

A2: Clients with idle funds, looking for suitable investment opportunities in bear markets or interested in investing in less risky financial products.

Q3: How liquid is Tiger Vault?

A3: Once you have enabled the "Auto-Sweep" feature, you can use your positions in Tiger Vault to make other investments. You can also initiate redemptions of funds in Tiger Vault, which does not have a lock-up period.

Risk warning: When you use Auto-Sweep to trade other investment products resulting in the MMF redemption amount greater than the MMF redemption gate, it may cause your redemption funds to take longer to arrive and incur some financial interest.

Q4: Is Tiger Vault returns guaranteed?

A4: The selection criteria for Tiger Vault' s underlying money market funds are "relatively stable returns, low risk rating and high liquidity". However, Tiger Vault still involves investment risk and does not guarantee positive returns or no loss of principal.

Q5: What is Auto-Sweep and how can I make full use of Tiger Vault?

A5: You can opt-into Auto-Sweep feature on Tiger Vault which allows Tiger Brokers to sweep your cash balance into Vault, maximizing your idle cash. Tiger Vault is also part of your buying power. This essentially means that you can also use Vault to invest in any stock, options and participate in IPO.

Q6: Why can’t I use 100% of my Tiger Vault balance to pay for my investment ?

A6: It is to cater to a buffer for NAV fluctuation and foreign currency exchange rate fluctuation (if applicable), thus you can only use 95% of your balance in Tiger Vault to pay for investments. The actual redemption amount will be based on the settlement amount of your transaction.

Q7: Can I suspend using the Auto-Sweep feature of Tiger Vault?

A7: Start the Tiger APP, click [Profile] > [Tiger Vault] > [Manage Auto-sweep], choose to suspend the Auto-Buy for 3 days, 7 days, 10 days, or sustained pause. Suspension is unavailable if the Auto-Redeem is signed up.

Q8: When is Tiger Vault Auto-Sweep executed?

A8: Auto-Sweep serves clients trading in US stocks, so the execution time and amount of Auto-Sweep is related to US stock trading and differentiated between daylight saving time and winter time.

Auto-Buy

Auto-Redeem

USD Tiger Vault

Around

20:10(EST)
Daylight Savings Time: 8:10 (HK Time)
Standard Time: 9:10 (HK Time)

Around 10:30 (HK Time)

HKD Tiger Vault

About 23:00 (HK Time)

Around 8:10 (HK Time)

*If there are any pending subscription orders of the same currency's Tiger Vault before automatic redemption, the system will cancel the existing subscription orders, and re-submit automatic subscription or redemption orders (if any) based on the asset situation after order cancellation.

*If the U.S. dollar conversion is carried out after 5.00am (HK Time), the auto-sweep to USD Tiger Vault will be processed on the second workday.

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